Privacy protocol.

BOHN DIGITAL (“we”, “us”, “our”) is an independent SEO, generative search optimisation and web development studio based in Adelaide, South Australia. We take privacy seriously and handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy explains what personal information we collect, how we collect it, why we use it, who we share it with, and how you can access or correct it. It applies to bohndigital.com and to information collected in the course of our client engagements.

• Contact details you provide (such as your name, email address, phone number and business name) when you submit an enquiry, book a call or correspond with us.
• Engagement records (briefs, project correspondence, and billing details) where you become a client.
• Technical data about visits to this site (pages viewed, referring source, approximate location, and device or browser type) collected via analytics.
• Any other information you choose to send us.

• Directly from you, through forms on this site, email, phone calls or meetings.
• Automatically, through analytics when you browse this site.
• From third parties only where you have authorised it, for example when a colleague books a call on your behalf.

We collect and use personal information to respond to your enquiries, scope and deliver our services, administer invoicing and client accounts, improve this site and our services, and send you updates relevant to an engagement.

We will only send you marketing communications with your consent, and you can opt out at any time by contacting us or using the unsubscribe option in any message.

This site uses privacy-focused analytics (Ahrefs Analytics) to measure aggregate traffic: page views, referrers and approximate location. This data is aggregated and is not used to identify individual visitors or track you across other websites.

You can configure your browser to block or delete cookies at any time. Doing so will not affect your ability to use this site.

We do not sell personal information. We only disclose it to third parties that help us run the studio (such as hosting, analytics, email and billing providers), to our professional advisers, or where the law requires it.

Some of these providers store data outside Australia (for example, in the United States). Where that happens, we take reasonable steps to ensure your information is handled consistently with the Australian Privacy Principles.

We take reasonable technical and organisational measures to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure, including encrypted connections, access controls and reputable infrastructure providers.

We retain personal information only for as long as it is needed for the purposes described in this policy or as required by law, after which it is deleted or de-identified.

You can request access to, or correction of, the personal information we hold about you by emailing us. We will respond within a reasonable period, usually 30 days.

If you believe we have mishandled your personal information, contact us first and we will investigate. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

We may update this policy from time to time. The current version will always be published on this page with its last-updated date.

Questions about this policy or how we handle your information? Get in touch.